Company Profile: The International Business Machines Corporation (IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York, United States. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.
Candidate Profile:
- Candidate should possess any degree/Diploma from a recognised university.
- Fluency in Communications Skills (both spoken and written)/ soft skills.
- Should have technical experience and skills in the areas of problem determination, creativity and analysis.
- Understanding of operating systems.
Job Description:
- The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Remote Infrastructure support delivery
- Perform problem cause analysis
- Resolve routine customer problem
- Ability to Identify Opportunity & Implement Process Improvements
- Ability to meet a set of defined account agent productivity measurements.
Company Name: | IBM |
Job Role: | Technical Support Associate |
Qualification: | Any Degree, Diploma |
Job Location | |
Experience: | Freshers/0-4 Years |
Package: | As Per Industry Standards |
Walkin Date: | 02 June 2014 |
How To Apply:
Interested and eligible candidates may apply this post by walk-in to the following venue from 2nd June 2014 | Time: 11.00 AM to 04.00PM
Walkin Location:
IBM India Private Limited,
Unitech Cyber Park
SEctor - 39 .
Gurgaon - 122001
Interested and eligible candidates may apply this post by walk-in to the following venue from 2nd June 2014 | Time: 11.00 AM to 04.00PM
Walkin Location:
IBM India Private Limited,
Unitech Cyber Park
SEctor - 39 .
Gurgaon - 122001
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