Company Profile: EMC ranks among the ten most valuable technology companies. It’s why our customers represent the vast majority of Fortune 500 companies, as well as many smaller enterprises and partners. And in order to build on our record of success, we need to continue to rely on our team of dedicated, innovative and talented professionals to get the job done.
Candidate Profile:
- Candidate should possess BCA/B.Sc(2013/2014 Passout) degree from a recognised university.
- A work integrated learning program, leading to a Master’s Degree in Software Engineering from BITS Pilani.
- Candidates should have good communication and analytical skills.
- Strong communication (verbal and written) and interpersonal.
Principal Duties and Responsibilities:
- You will be expected to solve complex technical issues through standard operating & diagnostic processes using the combination of technical knowledge & analytical capabilities
- Continues to develop technical and business knowledge related to EMC products. EMC Proven Professional Certification desired.
- You will also monitor and track service calls, provide call status updates at regular intervals and communicate status to customers using appropriate tools.
- In critical & complex cases, you may assist in problem recreation & failure analysis of system level issues, using a variety of test equipment, diagnostic tools & techniques. During your analysis, found something important / useful? Share the experience with Field Technical Specialists, Account Managers, Sales and other EMC co-workers.
Company Name: | EMC Corporation |
Job Role: | Tech Support Engineer I |
Qualification: | BCA/B.Sc |
Job Location | |
Experience: | Freshers (2013/2014 Passout) |
Package: | As Per Industry Standards |
Last Date: | Asap |
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